Crew Member - Excelso Cafe (Balikpapan)

Join Excelso Multi Rasa as a Crew Member at our vibrant Excelso Cafe in Balikpapan! We are looking for enthusiastic individuals who are passionate about delivering exceptional customer service and creating memorable experiences for our guests. As a Crew Member, you will be at the heart of our café, ensuring that every customer leaves with a smile. Our café is known for its warm atmosphere and delicious food, and we are committed to providing a welcoming environment for everyone.

In this role, you will be responsible for taking orders, preparing food and beverages, and ensuring that our customers receive the best possible service. You will work closely with our team to maintain high standards of cleanliness and efficiency. We offer a competitive salary and opportunities for growth within our company.

📋 Tanggung Jawab Pekerjaan

• Taking orders from customers and ensuring accurate preparation of food and beverages.
• Assisting in maintaining a clean and organized work environment.
• Providing excellent customer service and ensuring customer satisfaction.
• Following food safety and hygiene protocols.
• Assisting with inventory management and restocking.
• Collaborating with the team to ensure smooth operations during peak hours.
• Learning and applying new menu items and recipes.
• Assisting with cash handling and basic accounting tasks.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a similar role, preferably in the food and beverage industry.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic knowledge of food safety and hygiene practices.
• Familiarity with POS systems and inventory management software.
• Willingness to learn and adapt to new tasks and challenges.
• Good teamwork and collaboration skills.
• Basic computer skills and proficiency in English is a plus.

🛠️ Keahlian

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