Sales Retention Specialist - Kudus, Central Java

Astra Credit Companies · 📍 Kudus, Jawa Tengah · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 5000000 - 8000000
Astra Credit Companies is seeking a dedicated Sales Retention Specialist to join our team in Kudus, Central Java. In this role, you will be responsible for maintaining and growing our existing customer base through effective retention strategies. The ideal candidate will have a strong understanding of sales processes and a passion for building long-term customer relationships.

📋 Tanggung Jawab Pekerjaan

Develop and implement retention strategies to increase customer loyalty and reduce churn.,Monitor customer interactions and identify opportunities for improvement.,Build and maintain strong relationships with existing customers.,Analyze sales data to identify trends and make data-driven recommendations.,Collaborate with the sales team to ensure consistent customer experience.,Provide exceptional customer service and support to existing clients.,Stay updated with industry trends and best practices in sales retention.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business, Marketing, or a related field.,Minimum of 3 years of experience in sales or customer service roles.,Strong understanding of sales processes and customer relationship management.,Excellent communication and interpersonal skills.,Ability to work independently and as part of a team.,Proficient in using Microsoft Office and other relevant sales tools.,Familiarity with CRM systems is a plus.

🛠️ Keahlian

Sales strategy developmentCustomer relationship managementData analysisCommunication skillsTeam collaborationCRM systems
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